Frequently Asked Questions
Once you’re done shopping, checking out is easy and secure. You may always view the items you have added to your Shopping Bag by clicking the “Shopping Bag” button on the top right of any page. You may also checkout by clicking on the “checkout” hyperlink located on any item detail page. Once you are viewing the contents of your shopping bag, you may adjust quantities in your bag by changing the number to the right of items, and then by clicking “update bag” after all quantity adjustments have been made.
Once you are ready to checkout with the items in your shopping bag, click on the “checkout” button in your shopping cart and continue through the checkout process.
The item availability is listed in the product details page. All colors and sizes available will be shown and available to add to the shopping bag. Although we make every effort to keep sufficient stock of items listed on our site, occasionally we do sell out of certain products. If we are out of stock on an item that you’ve ordered, we will notify you via e-mail. Any changes will be reflected in your order total as well as your shipping confirmation.
We try to include as much accurate sizing information for each product as possible. We have also added measurements to every product in the product detail page. Reference the product measurements to help determine your size when ordering. Because sizing and cut will vary between brands, please use this information as a general guide to compare the various size scales.
Shipping + Returns
We accept PayPal and the following credit cards: Visa, Master Card, and American Express.
Orders placed Monday-Friday before 11 AM PST will begin processing that day, excluding holidays, and usually ship within 1 business day pending availability and credit verification. All orders placed after 11 AM PST will begin processing the next business day. Orders placed on Friday after 11 AM PST will begin processing on the following Monday. We will contact you with a follow-up email if the merchandise you have selected is not currently in stock or if we need additional identification provided for credit verification. We do not offer Saturday delivery. *DELIVERY TIME DOES NOT INCLUDE SATURDAYS SUNDAYS OR HOLIDAYS
You will receive an order confirmation once your order has been successfully transmitted. In addition, a shipping confirmation e-mail will be sent once your order has been shipped. This confirmation will include the tracking number for your package. You may check the status of your order at anytime by logging in to your account page. Once you login to your account using your email address and password, you will be able to view your “Order History” and view past orders and current orders that you have placed.
Yes, we offer shipping worldwide. We provide $15 flat rate shipping for all orders outside of the United States.
Please, contact us for information regarding returns or exchanges.